【云德资讯】致客户的温馨告知函（四）∣“送防护 暖人心”，做云德的客户，云德宠你

新型冠状病毒感染的肺炎疫情，突如其来，危及亿万群众健康和生命安全。截至目前，已有30个省(区、市)启动重大突发公共卫生事件一级响应。在全国各地万众一心防控新型冠状病毒感染的肺炎疫情的关键时刻，云德律师事务所为响应国务院办公厅、西安市政府以及曲江新区管委会的要求，在省司法厅党组、省律协党委的《陕西省律师行业新型冠状病毒感染的肺炎疫情防控工作指引》的引导下，拟定并执行《云德律师事务所疫情防控管理办法》，切实履行疫情防控的相关义务，特向您告知如下：

1、做云德的客户，云德宠你

特殊时期，云德律师事务所为保证全体客户做好防护，关心全体客户身体健康，特发动云德全员采购物资，现已采购到消毒水、酒精若干。全部物资将用于云德律师事务所“送防护 暖人心”活动，只要是云德律师事务所的客户，均可联系承办律师进行登记。

2、云德线上讲堂全面开启，联系承办律师可预订

为全力做好疫情防控和应对，避免人员聚集，降低传染风险，保障人民群众身体健康和生命安全，陕西省已进行重大突发公共卫生事件“一级响应”。很多企业目前已线上复工，但是“如何更好的线上服务？”“如何给不同员工发放工资？”“突如起来的疫情，企业是否可以申请政府政策补贴？”“法定代表人如何承担首要责任？”“如何以不可抗力豁免合同履行和止损？”却困扰着企业老板。线上有云德，企业不用愁。2020年2月17日起，除每日三场直播普法外，云德线上讲堂已全面开启，云德客户们可联系承办律师预订啦！

3、为云德新老客户提供免费增值专项、提供复工法律服务

在陕西省人民政府发布的《关于坚决打赢疫情防控阻击战促进经济平稳健康发展的意见》以及西安市人民政府发布的《关于有效应对疫情促进经济平稳发展的若干措施》，云德律师事务所将为新老客户提供全程免律师费申请政府补贴，制定疫情防控办法、方案，落实相应物资储备、责任等。

4、云德律师事务所内部防控疫情工作说明

疫情防控期间，云德律师事务所已根据相关要求定期收集汇总全体工作人员外出行程及身体健康状况，截至目前，本所全体工作人员未出现新型冠状病毒感染或疑似感染病例。同时，为保护我所客户及员工安全，云德律师事务所及时与中国联通联系，引进并安装“多参数健康监测一体机”（该设备提供心电、无创血压、脉搏氧饱和度、脉搏参数、血糖浓度、血氧含量和身体温度等健康检测），成为全省第一家使用医用级防控疫情设备的企事业单位。时刻检测客户及员工的身体健康状态，第一时间发现并预防疫情，为客户和员工的健康安全保驾护航。

5、云德律师事务所复工情况说明

1）云德律师事务所已向住所地防疫部门递交《消毒防疫、律所值班申请》，具体对外办公时间以防疫部门批复为准，同时我们会在正式对外办公之前在我所公共平台发布相关通知，同时会有管理律师在政策允许的情况下，在所值班。

2）云德律师事务所已于2020年01月31日起，正式开启“线上云德”服务，通过邮件、微信、微博、远程音视频及网上办公与业务系统等开展各项工作。您的任何法律服务需求，均可通过网络或电话方式联系承办律师，我们将及时安排线上处理与回复。若有特殊情况，确需见面会谈的，我们将在符合疫情防控要求的前提下尽力安排。

3）“线上云德”每日有管理律师在线值班，包括线上回复法律咨询、提供法律服务以及线上热点法律问题探讨（每日上午10点、下午15点、晚上21点，YY直播平台，用户ID：2493639031，直播间号：1353973795）。

6、各级法院、仲裁机构等工作情况说明

各级法院与各仲裁机构已分别发布疫情防控期间诉讼仲裁工作调整的通知，云德律师事务所代理的所有诉讼与仲裁案件在疫情防控期间的相关工作，我们均已提前做好预案及相关安排。您对我们的法律服务若有任何问题，均可随时与我们联系，我们会一如既往地及时提供专业、优质的法律解决方案。

7、后续工作的说明

云德律师事务所将持续关注各级法院、仲裁机构、检察院、公安局、看守所等行政司法部门的最新动态，对各项官方期限、流程等涉及客户重大利益的重要事项，将第一时间与您沟通。

出于对所有客户和合作伙伴们的健康考虑，云德律师事务所将在疫情彻底得到有效控制之前暂停相关客户拜访和邀约活动，并期待春暖花开时与您相聚庆祝我们共同的胜利。

最后，云德律师事务所向奋战在防疫一线的“逆行者”们致以最崇高的敬意，并将尽自己所能为抗击疫情做出努力、为客户的重托担负起我们义不容辞的责任。感谢您一直以来的信任和支持，众志成城，共克时艰！由此给您带来的不便，敬请谅解！

陕西云德律师事务所

2020年2月22日

The sudden outbreak of pneumonia caused by the outbreak threatens the health and lives of hundreds of millions of people. So far, 30 provinces (autonomous regions and municipalities directly under the central government) have launched a first-level response to major public health emergencies. Throughout the country united outbreak infection prevention and control of pneumonia outbreak of critical moment, Shaanxi Yunde Law Firm in response to the State Council General Office, Xi 'an government and to meet the requirements of Qujiang Newly Developed Area Management Committee, the Provincial Justice Department Party Jointed Party Committee, Province of the Legal Profession in Shaanxi outbreak infection pneumonia epidemic prevention and control work guidelines "under the guidance of, and formulate and implement the winder epidemic prevention and control measures for the administration of the law firm, earnestly fulfill their obligation to epidemic prevention and control of relevant and inform to you as follows:

1. As a customer of Shaanxi Yunde Law Firm, we favors you

During the special period, in order to ensure that all the clients do well in protection and care for the health of all the clients, Shaanxi Yunde Law Firm specially launched all the staff to purchase materials, and has now purchased some disinfectant water and alcohol. All materials will be used for the "send protection to warm hearts" activity of Shaanxi Yunde Law Firm. Any client of Shaanxi Yunde Law Firm can contact the contractor lawyer to register.

2. The online lecture hall of Shaanxi Yunde Law Firm is fully open. You can contact the lawyer for booking

In order to prevent, control and respond to the epidemic, avoid the gathering of people, reduce the risk of infection and ensure the health and safety of the people, Shaanxi province has conducted a "first-level response" to major public health emergencies. Many companies are now back online, but "how to better online service?" "How do you pay different employees?" "Sudden outbreak, whether enterprises can apply for government policy subsidies?" "How does the legal representative assume the primary responsibility?" "How can force majeure be used to waive contract performance and stop loss?" It bothers business owners. Online has the cloud, the enterprise need not worry. Starting from February 17, 2020, in addition to three live broadcasts of law popularization every day, the online lecture hall of Shaanxi Yunde Law Firm has been fully opened. Clients of Shaanxi Yunde Law Firm can contact the lawyer to book!

3. Provide free value-added service and legal services for customers of Shaanxi Yunde Law Firm

In Shaanxi province People's Government issued "About resolutely fight the epidemic prevention and control the opinions to the healthy development of the war to promote steady economic and Xi 'an People's Government issued" about effective outbreak response to promote the steady development of the economic measures ", Shaanxi Yunde Law Firm will provide customers with the entire free legal fees to apply for government subsidies, epidemic prevention and control measures, plan, implement the corresponding materials reserves, responsibility, etc.

4. Description of the internal prevention and control work of Shaanxi Yunde Law Firm

During the epidemic prevention and control period, yunde law firm has regularly collected and summarized the travel and health status of all staff according to relevant requirements. Up to now, no new coronavirus infection or suspected infection has occurred among all staff members. At the same time, to protect my customer and employee safety, winder contact China unicom, the law firm to introduce and install "multi-parameter health monitoring all-in-one" (the equipment to provide electrical, noninvasive blood pressure, pulse oxygen saturation, pulse parameters and body temperature, blood sugar levels and blood oxygen content such as health detection), to become the province's first use of medical grade epidemic prevention and control of the enterprises and institutions of the equipment. Monitor the health status of customers and employees at all times, detect and prevent the outbreak at the first time, and protect the health and safety of customers and employees.

5. Description of the resumption of work of Shaanxi Yunde Law Firm

1) Shaanxi Yunde Law Firm has been submitted to the local epidemic prevention departments disinfection epidemic prevention and law duty application, specific foreign office hours will be subject to epidemic prevention department approval, at the same time we will before the formal foreign office in my public platform release related notice, at the same time there will be a management law under the condition of the policy allows, is on duty.

2) Since January 31, 2020, Shaanxi Yunde Law Firm has officially launched the "Online Yunde" service, and carried out various work through email, WeChat, Weibo, Remote Audio and Video, and online office and business system. If you have any demand for legal services, you can contact the solicitors online or by phone. We will arrange online processing and reply in time. If there are special circumstances that require meeting and meeting, we will try our best to arrange the meeting on the premise of meeting the requirements of epidemic prevention and control.

3) "Online Yunde" has online management lawyers on duty daily, including online reply to legal consultation, providing legal services and discussing hot legal issues online (YY live broadcast platform at 10 am, 15 pm and 21 pm daily, with user ID: 2493639031 and studio number: 1353973795).

6. Description of the work of courts and arbitration institutions at all levels

Courts at all levels and arbitration institutions have issued notices on the adjustment of litigation and arbitration work during the epidemic prevention and control period. We have made plans and relevant arrangements in advance for all litigation and arbitration cases represented by Shaanxi Yunde Law Firm during the epidemic prevention and control period. If you have any questions about our legal services, please feel free to contact us. We will provide professional and high-quality legal solutions as always.

7. Description of follow-up work

Shaanxi Yunde Law Firm will continue to pay attention to the latest developments of courts, arbitration institutions, procuratorates, public security bureaus, detention houses and other administrative and judicial departments at all levels.

Out of consideration for the health of all clients and partners, the law firm will suspend client visits and invitations until the outbreak is fully and effectively controlled, and looks forward to celebrating our Shared victory with you in the spring.

In conclusion, the law firm of Shaanxi Yunde Law Firm expresses its highest respect to those who have been fighting against the epidemic. We will try our best to make efforts to fight against the epidemic and fulfill our obligation to our clients. Thank you for your trust and support all the time. Sorry for the inconvenience caused to you.

Shaanxi Yunde Law Firm

February 22, 2020